Shipping Policy

SHIPPING & DELIVERY POLICY

Last updated April 14, 2023
This Shipping & Delivery Policy is part of our Terms of Service (“Terms”) and should be therefore read alongside our main Terms: https://batuo.ca/terms-of-service.Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free Shipping

We offer free Standard shipping on Local order within Halifax Regional Municipality Area, Nova Scotia.

Expedited Shipping Fees

We also offer expedited shipping at the following rates:

Shipping Method
__________

Shipping Fee
__________

If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.

All times and dates given for delivery of the products are given in good faith but are estimates only.

Once your order is packaged, we will send an email with your tracking number

DO YOU DELIVER INTERNATIONALLY?

We offer international shipping to the following countries:
United States
Free Standard shipping is not valid on international orders.

For information about customs process:
To ensure a smooth shipping process, we recommend that customers located in the United States visit the U.S. Customs and Border Protection website at https://www.cbp.gov/trade/basic-import-export/importing-goods to learn more about the customs clearance process. This website provides helpful information on import requirements, procedures for clearing customs, and other important details that may be relevant to your shipment. If you have any further questions or concerns regarding customs clearance, please do not hesitate to contact us.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://batuo.ca/return-policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:
Email: admin@batuo.ca

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